FAQ
Here are some common questions that we have put together. If we haven’t addressed your question here please use our contact form to ask your question.
We train on site in most of NSW and Queensland. To find out more please use our booking enquiry form and our course co-ordinator will contact you.
Yes, we train school kids at many schools. Bookings are essential. Please use our enquiry booking form to allow our booking co-ordinator to contact you.
At this stage we have public courses only at Tweed Heads and Currumbin, QLD. If you live within the area you can book in via our website anytime you like.
Yes, we have online work for all our courses, except White Card. Once you enrol you will have access to complete online.
All accredited training in Australia requires an USI. You can register for one very quickly here:
usi.gov.au
It’s easy to get your USI.
You will not be deemed competent by your trainer.
Be aware that you are not buying an Accredited certificate, you are purchasing training. It’s up to you to complete all the requirements.
Once you are enrolled in our system it is your cost. We can’t make you turn up to your class but there is no refund. You can book and pay again for another class.
We do make exception if you are sick and can provide a Dr’s certificate for the training date you missed.
We send all certificates out to our participants and expect you to keep a copy. We understand people misplace items however we do charge an administration fee of $45 for our administration time.
If you need a copy of your certificate please use our contact us form, send us your full name, and approximate date you trained with us.